Name Contact Phone / Email Website/s
NZ Customs / Chinese Embassy and Consulate NZ Customs Service 0800 4 CUSTOMS

(0800 428 786)

Email:  feedback@customs.govt.nz

www.customs.govt.nz
Registering with the Chinese Embassy / Consulate; information on China / Chinese events in New Zealand Chinese Embassy in Wellington (04)472 1382 http://www.chinaembassy.org.nz
Auckland Consulate: (09)525 1588 or

(09)525 1589

http://www.chinaconsulate.org.nz
Racial / sexual harassment Human Rights Commission 0800 496 877

Email:  infoline@hrc.co.nz

www.hrc.co.nz
Work Student Job Search www.sjs.co.nz
Inland Revenue Department Automated Services: 0800 257 777

General Tax Enquiries: 0800227 774

www.ird.govt.nz
Your rights while working in NZ Employment Relations Infoline 0800 800 863
Flatting in NZ New Zealand Tenancy Service Bond Enquiries: 0800 737 666

Tenancy Advice: 0800 83 62 62

www.tenancy.govt.nz
 Tenancy information in Chinese

 

Ministry of Housing Tenancy Services Advice Mediation Enquiries

0800 836 262

http://www.minhousing.govt.nz/tenancy/Renting-and-You/Chinese/chi_home.html
Driving and owning a vehicle Land Transport Safety Authority General Road Safety: 0800 699 000

Driver Licensing: 0800 822 422

Road User Charges :0800 655 644

Motor Vehicle Registration: 0800 108 809

Email:  info@ltsa.govt.nz

www.ltsa.govt.nz
Legal issues Community Law Centre Refer to the Whitepages
To report a crime or talk to the Police New Zealand Police Emergency Services only 111

Refer to the Whitepages or Police website for the local phone number

www.police.govt.nz
For support if you have been the victim of a crime Victim Support 0800 VICTIM

(0800 842846)

Email:  victim@xtra.co.nz

www.victimsupport.org.nz
Locating a Chinese speaking doctor near you Auckland Chinese Medical Association (09)360 8008
Eating disorders Eating Disorder Services (04)478 6674

Email:  info@eatingdisorders.org.nz

www.eatingdisorders.org.nz
 Sexual Health Auckland Sexual Health Service (09)307 2885 www.sexfiles.co.nz
Counselling services

(for confidential help with personal crisis or suicidal feelings)

Samaritans Look under “S” in the White Pages

0800 72 66 66 (Lower North Island only)

Lifeline (09)522-2999

Outside Auckland: 0800 111-777

www.lifeline.org.nz
Chinese Lifeline for speakers (Mandarin and Cantonese) (09) 522-2088

Outside Auckland: 0800 888-880

www.lifeline.org.nz
Youthline 0800 376 633

Email:  Youthline@youthline.co.nz

http://Youthline.co.nz
Problem Gambling Counseling

 

Problem Gambling Helpline 0800 654-655

Email:  info@gamblingproblem.co.nz

www.gamblingproblem.co.nz
Problem Gambling Foundation Asian Hotline 0800 862 342

Email:  pgf@pgfnz.co.nz

www.pgfnz.co.nz
Alcohol Problems NZ Drug Foundation – Alcohol Helpline 0800 787 797 www.nzdf.org.nz
Support and education on mental health for the Chinese community AMHS (Mental Health Support Service) (09)410 0604
Information about New Zealand education institutions and studying in New Zealand The New World Class website www.mynzed.com
Complaints regarding private training establishments The Complaints Officer, Quality Assurance Division

If complaint is of contractual/financial nature:
Dispute Resolution Scheme Operator
iStudents Complaints
(administered by FairWay Resolution)

Email:  qadrisk@nzqa.govt.nz
FairWay Resolution: 0800 77 44 22
http://www.nzqa.govt.nz/about-us/make-a-complaint/make-a-complaint-about-a-provider/

 

Making changes to and renewing your student visa / permit New Zealand Immigration Service Check the website or phone book for your local office www.immigration.govt.nz/Study/